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Knowledge Base (19)

  1. Unable to open Reports Explorer in BUI

    Answer: Environment: Browser User Interface (BUI), Oracle B2C Service, all versions Issue: On some workstations (PC) "Unknown application error" returned while opening Reports Explorer. Resolution: In...

  2. Restricting computers or hosts that can access the Oracle B2C Service console and end-user pages

    Answer: Environment: Configuration Settings Oracle B2C Service, All versions including Browser User Interface (BUI) Resolution: The SEC_VALID_ADMIN_HOSTS  setting defines which hosts are allowed to...

  3. PCI DSS Responsibility Matrix

    Answer: Environment: PCI pods (Includes US Federal Government pods) Resolution: Oracle and its B2C Service customers have shared responsibility in ensuring their Oracle B2C Service implementation meets the...

  4. Error "Problems During Load - Unknown" during export to Excel file

    Answer: Environment: Analytics, Oracle B2C Service all versions Resolution: Error  "Problems During Load - Unknown" is an MS Excel engine error. It returned when at least one of...

  5. Bookmarking Configuration Assistant URL

    Answer: Environment: Configuration Assistant, cloud.oracle.com Resolution: If a bookmark is generated from the configuration assistant login page, this URL cannot be used in the future and will generate...
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